Leading CRM Software, Leading CRM Support, Increase CRM
In this section

Increase support - it's Beyond Demand™

Expert Microsoft Dynamics CRM support is important for ensuring that end user get rapid resolution to any issues that might arise. Increase CRM offers hosted Microsoft CRM partners and customers with a range of support options.

Support options

Some customers need more help than others. That’s why we’ve designed a range of support options just for you:

  • Basic Support – if you’re a Microsoft CRM veteran then you might not need any help at all. We’ll still be here in case there is a system critical problem, and you can always buy a Service Pack if you get stuck with anything else
  • Basic Response – if your system administrator needs some assistance and you’d like user training included, then the Standard Support option could be just up your street. It includes: support for your system administrator, public training webinars, and quarterly account management reviews.
  • Beyond Demand™ Support – this is our premier support service with everything you need to maximise user adoption: support for all your users and all their questions, private training webinars, monthly reviews with your account manager, Outlook client installation assistance as well as an availability guarantee and a free sandbox environment.
  • Easy to access, online, by email or phone
  • No IVR queues, waiting on hold or support codes to remember
  • Speak directly with Microsoft certified CRM consultants, technical specialists and business analysts
  • No jargon approach

Can our Consultancy Team help?

If you're looking for expert help with Microsoft Dynamics CRM, Increase CRM's certified consultants and our network of Implementation Partners can help. Our consulting team is experienced and passionate, ensuring you get the level of service you need.