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Useful CRM Resources

We've collected together some useful resources for CRM buyers, users and administrators.

Downloads

Our downloads page contains a series of links to whitepapers, thought leadership articles and brochures.

Reference Books

Some helpful reference books include:

Microsoft Dynamics CRM 4.0 for Dummies (users)
Microsoft Dynamics CRM 4.0 Step-by-Step (users)
Working with Microsoft Dynamics CRM 4.0 (system administrators and developers)
Microsoft Dynamics CRM 4.0 Unleashed (system administrators and developers)
Programming Microsoft Dynamics CRM 4.0 (developers)

Microsoft CRM Download Site

The Microsoft CRM Download Site has lots of great downloads available:

Microsoft Dynamics CRM for Outlook (users)
Microsoft Dynamics CRM 4.0 User's Guide (users)
Microsoft Dynamics CRM 4.0 Virtual Machine (system administrators and developers)
Microsoft Dynamics CRM 4.0 Data Migration Manager (system administrators and developers)
Microsoft Dynamics CRM 4.0 SDK (developers)

Official Microsoft Dynamics CRM Team Blog

The official Microsoft Dynamics CRM team blog provides lots of useful, in-depth articles as well as links to other blogs and resources.